AI for Manufacturing
The factory runs. The paperwork shouldn’t.
Orders arrive by email and WhatsApp, get retyped into the ERP by hand, and someone loses Friday to assembling the production report. The plant is modern; the admin around it is manual. We automate the order-to-ERP path, write the production and quality numbers for you, and give managers a live view of the line. AI for manufacturing and distribution built for how plants in Lebanon, the UAE and Saudi Arabia actually run.
We run a multi-department AI program inside a large Lebanese industrial group (1,000+ employees), from department training through to the AI tools they use daily.
Hephon automation runningOrder intake running livePurchase order lands by email or WhatsApp
All 12 lines read and matched to catalogue
Draft order staged in the ERP
Price mismatch on SKU 4471 flagged for review1 flagged
318 orders this month · 0 retyped by hand
No more retyping
Orders read themselves into your ERP.
Purchase orders and order messages arrive as PDFs, emails and WhatsApp photos, and get read, matched to your catalogue, validated and staged in your ERP automatically. Exceptions like a price mismatch go to a human; the routine 90% just flows.
Weekly production packAuto-sent · Mon 6amOutput
48,200 u
+6.0%
Downtime
3.1%
-0.8%
On-time
96.4%
+1.5%
Output vs target, last 7 shifts
Line 3 beat target by 6% after the changeover fix. Ask it why.
Written automatically
Production and quality reports, without the Friday.
Daily output, downtime, yield and quality numbers pulled from your systems and written up in the format your managers already read. Shift reports, weekly rollups and the monthly pack assemble themselves, in Arabic or English, instead of eating someone’s day.
Current to the minute
One live view of every line.
Output against target, downtime, stock and open orders on one dashboard that’s current now, not a spreadsheet from last shift. Managers see what’s running, what’s stuck, and what’s about to run short before it becomes a missed shipment.
Output today
48,200
On-time
96.4%
Downtime
3.1%
Open orders
27
Hephon- Overview
- Work orders
- Lines
- Inventory
- Quality
- Reports
Work orders
WO-4471
PET preform · 12,000 u
WO-4468
Caps 28mm · 40,000 u
WO-4470
Film roll · 8,000 m
WO-4465
Tissue · 6,000 u
WO-4462
Cartons · 15,000 u
Line 3
PET preform run
Your AI roadmapranked by return4 opportunities scoped · costed · sequenced
Roadmap first
We map the highest-impact fix before building.
We walk your operation, rank the opportunities by effort and return, and start with the one that pays back fastest. Then we train the team department by department around your real tools, so adoption isn’t left to chance. That’s how the Lebanese industrial group program started.
Everything it does.
Automates
Reports
Adopts
Trust & security
Built to be trusted with your business.
No black boxes and no surprises with your data. The same standards we run for regulated clients across telecom, healthcare and retail.
Your keys, your models
It runs on your own model-provider accounts (BYOK). You own the keys and can revoke them anytime.
Encrypted end to end
Credentials and data are encrypted with AES-GCM, in transit and at rest.
Hosted where you need
Data residency in Lebanon, the Gulf, or the EU, based on your rules.
Never trained on your data
Your data stays yours. We don’t use it to train models.
A human stays in control
Clear approval and escalation rules, with full context handed over.
Proven in production
Already running for Saudi Arabia’s largest grocery retailer and a Lebanese ISP with ~2,000 customers.
Common questions
Will this work with our existing ERP?
Yes. We don’t replace your ERP, we automate the manual work around it. If it has an API or a stable import path, we wire order intake and reporting straight into it, whether that’s SAP, Odoo, Microsoft Dynamics or something in-house.
Can it read orders that come in as WhatsApp photos and messy PDFs?
Yes. It reads scanned POs, photos and free-text WhatsApp orders, matches lines to your catalogue, and flags anything unclear for a human instead of guessing.
Our staff aren’t technical. Will they actually use it?
That’s the part most people skip. We train department by department on your real tools and measure adoption at 30 days. It’s how a multi-department program at a large Lebanese industrial group moved from training into daily use.
How is our production and order data kept secure?
It runs on your own model-provider keys (BYOK), data is encrypted with AES-GCM in transit and at rest, and can be hosted in Lebanon, the Gulf or the EU. We never train models on your data.
Does it work in Arabic?
Yes. Order messages, production questions and reports all work in Arabic and English, including Gulf and Lebanese phrasing, so the floor and the office both use it.
Still retyping orders into the ERP by hand?
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