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AI for Restaurants

Take the order. Skip the chaos.

Orders arrive on WhatsApp, Instagram, the phone and three delivery apps, and someone retypes all of it. Someone else answers “do you have anything gluten free” for the tenth time tonight. An AI waiter for restaurants handles the menu, the bookings and the questions in Arabic, English and French, so your floor staff serve instead of type. Built for how F&B runs in Beirut, Dubai and Riyadh.

We built Tamr, our own AI menu and waiter for restaurants. Guests scan a QR code, ask anything in their language, and you see what they wanted and where the menu loses orders. It’s live and you can try it now.

Hephon Waiterlive
Do you have anything gluten free that isn’t a salad?

Yes. The grilled sea bass, the lamb chops and the harra shrimp are all gluten free, none are salads. The shrimp is the spiciest of the three. Want me to note it for the kitchen?

Answered from live menu
HephonMenu knowledgeLive menu · synced

Connected sources

  • Full menu & prices
  • Ingredients & allergens
  • Dietary tags
  • Tonight’s specials
  • Wine & pairings

Grounded answer

The grilled sea bass, lamb chops and harra shrimp are all gluten free, and none are salads. The shrimp is the spiciest of the three.

Menu · mainsAllergen guide

Ingredients & allergens

It knows the menu better than a new hire.

Every dish, ingredient, allergen and pairing, answered honestly in the guest’s language. It never invents a dish you don’t serve, and it flags allergens before the kitchen ever sees the order.

Full menuAllergensDietary filtersPairingsArabic · English · French
KH

Karim Haddad

Regular · Beirut

RegularActive

Visits

23

Last seen

Mar 2

Avg spend

SAR 140

No-shows

0

ChatAsked for his usual orderToday
ReservationTable for 2, terraceFri
OrderMixed grill, medium, no onionsFeb 24
NotePrefers a quiet corner tableFeb 24

Regulars, remembered

It recognises your regulars.

Past orders and preferences travel with every guest, so regulars get their usual and your team gets context on a name. When judgment is needed, a human steps in with the full thread.

HephonNightly reportAuto-sent · at close

Covers

128

+9.0%

Sales

SAR 21k

+5.4%

Avg check

SAR 164

+2.1%

Covers, last 7 nights

18 guests asked for a vegan main you don’t serve. Worth adding one.

Compiled nightly

The numbers land before you lock up.

Daily sales, best sellers, and what’s about to run out, compiled from your POS and sent before you’ve closed the door. Plus what guests asked for and couldn’t find, so you fix the menu with evidence.

Everything it does.

Serves

Menu Q&AAllergen answersDietary filtersSpecials & pairingsArabic · English · French

Takes

Table bookingsGroup ordersWhatsApp orderingRemindersOne clean queue

Reports

Nightly salesBest sellersLow-stock alertsMenu gap analysisWhat guests couldn’t find

Trust & security

Built to be trusted with your business.

No black boxes and no surprises with your data. The same standards we run for regulated clients across telecom, healthcare and retail.

Your keys, your models

It runs on your own model-provider accounts (BYOK). You own the keys and can revoke them anytime.

Encrypted end to end

Credentials and data are encrypted with AES-GCM, in transit and at rest.

Hosted where you need

Data residency in Lebanon, the Gulf, or the EU, based on your rules.

Never trained on your data

Your data stays yours. We don’t use it to train models.

A human stays in control

Clear approval and escalation rules, with full context handed over.

Proven in production

Already running for Saudi Arabia’s largest grocery retailer and a Lebanese ISP with ~2,000 customers.

Common questions

Is this a QR menu builder?

No. It’s a menu intelligence layer with a digital waiter. Guests ask questions in plain language and get honest answers, and you see what they wanted and where the menu loses orders. Tamr, our own product, does exactly this and is live today.

Can guests order and ask in Arabic?

Yes. Menu questions, bookings and orders all work in Arabic, English and French, including Gulf and Lebanese phrasing, and it switches between them mid-conversation.

Does it connect to our POS and delivery apps?

Yes. It reads your live menu and prices, sends orders to the kitchen, and pulls sales from your POS for the nightly report. Common delivery and channel tools connect over API.

How is our data kept secure?

It runs on your own model-provider keys (BYOK), data is encrypted with AES-GCM in transit and at rest, and it can be hosted in Lebanon, the Gulf or the EU. We never train models on your data.

How fast can we launch?

With Tamr, a working menu waiter can be live in days once the menu is in. A custom build is usually two to three weeks from a scoped kickoff. We measure adoption at 30 days.

Still answering “is this gluten free” all night?

A calm landscape in warm light

Already know what you need?Let’s talk.

Josef, co-founderAyman, co-founderBook a call30 min with a founder

Hephon Agent

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