Conversational shopping
Customers write one message, in their own dialect, and the AI finds the product, builds the basket, and answers the question. In the app, on WhatsApp, wherever they already are.
AI implementation · Abu Dhabi · Retail & E-commerce
AI for retail businesses in Abu Dhabi.
The highest-value AI an Abu Dhabi retailer can ship is a WhatsApp assistant that answers in Arabic and English, knows your real catalogue and stock, and takes the order on the channel customers already use. We build that, plus the support and reporting around it, and stay until your team uses it. Fixed price after discovery.
Retail in Abu Dhabi runs across the storefront, Instagram DMs, and WhatsApp at once, in two languages that switch mid-sentence, and against expectations set by the big family groups and mall anchors. The routine is always the same: the same product and stock questions all day, an order flow stitched across a portal and a spreadsheet, and a sales report someone rebuilds by hand every week. Each of those is a system, not a headcount problem.
We build for how UAE retail actually operates: a conversational assistant that handles Gulf Arabic, English, and the code-switching between them, support automation that clears the repetitive tickets and hands the rest to your team with context, and a morning sales brief pulled from your systems. We proved the shopping-assistant pattern at national scale inside Panda’s app in Saudi Arabia, and the same approach fits an Abu Dhabi retailer without that infrastructure.
What we build for retail & e-commerce here.
Support that doesn’t queue
Order status, returns, store hours, product questions. The AI handles the routine ones in seconds and hands the rest to your team with full context.
Reports that write themselves
Sales, stock, and channel performance pulled from your systems and delivered written, every morning, before anyone asks.
10M+
app users. We built the conversational AI inside the app of Panda, one of Saudi Arabia’s largest grocery retailers. It speaks real Saudi dialect and hands off to a human when it should.
Questions
Can the AI handle customers who mix Arabic and English?
Yes, that is the norm in Abu Dhabi and how we build. The assistant understands Gulf Arabic, English, and the code-switching in between, and replies in whichever language the customer used. It answers from your real catalogue and prices, not generically.
How much does an AI shopping assistant cost here?
A focused first build usually lands between a few thousand and a few tens of thousands of dollars (AED equivalent), depending on how many channels it touches and how clean your product data is. We scope a fixed price after a short discovery, so you know the number before committing.
Do you integrate with our store and WhatsApp Business?
Yes. We build around the tools you already run, your store platform, WhatsApp Business, and your CRM or spreadsheets, so the assistant works inside your real setup rather than pulling customers into a separate window.
Other industries in Abu Dhabi.
Retail & E-commerce AI in other markets.
See what we’d build for your business first.
The free AI audit maps your operations and shows the three systems we’d build first, in plain language, with a fixed price to start.
