Conversational shopping
Customers write one message, in their own dialect, and the AI finds the product, builds the basket, and answers the question. In the app, on WhatsApp, wherever they already are.
AI implementation · Lebanon · Retail & E-commerce
AI for retail businesses in Lebanon.
For a Lebanese retailer, the AI worth building first is a WhatsApp assistant that answers in Arabic, French, and English, knows your catalogue and stock, and takes the order without tying up a person. It pays for itself by giving a lean team its hours back. Fixed price after a short discovery.
In Lebanon margins are tight and teams are lean, which makes wasted hours expensive in a way they are not everywhere. Retail here means answering the same product and price questions on WhatsApp all day, retyping orders off chat threads, and rebuilding the weekly sales report by hand, in three languages, for customers who switch between Arabic, French, and English without thinking about it. That is exactly the work an assistant should carry.
We build for that reality and for local budgets: a multilingual assistant that answers from your real catalogue and stock and takes the order, support automation for the repetitive tickets, and a sales brief that assembles itself. We know how businesses here run, having replaced a 25-year-old billing platform for a Lebanese ISP and kept it in production, and we start with the one workflow that pays for itself fastest rather than rebuilding everything at once.
What we build for retail & e-commerce here.
Support that doesn’t queue
Order status, returns, store hours, product questions. The AI handles the routine ones in seconds and hands the rest to your team with full context.
Reports that write themselves
Sales, stock, and channel performance pulled from your systems and delivered written, every morning, before anyone asks.
10M+
app users. We built the conversational AI inside the app of Panda, one of Saudi Arabia’s largest grocery retailers. It speaks real Saudi dialect and hands off to a human when it should.
Questions
Can the AI handle Arabic, French, and English together?
Yes, including the way people in Lebanon mix all three in a single message. The assistant replies in whichever language the customer used and answers from your real catalogue and prices, not a generic script.
Is this affordable for a smaller Lebanese retailer?
Often the payoff is clearest for smaller teams, because lean operations feel wasted hours hardest. We scope a fixed price upfront, use cost-efficient models, and start with the single workflow that saves the most time, so the first build is meant to pay for itself.
Do you integrate with our store and WhatsApp?
Yes. We build around what you already run, your store platform, WhatsApp Business, and your spreadsheets or CRM, so the assistant works inside your real setup rather than becoming another tool to maintain.
Other industries in Lebanon.
Retail & E-commerce AI in other markets.
See what we’d build for your business first.
The free AI audit maps your operations and shows the three systems we’d build first, in plain language, with a fixed price to start.
